
Free & Charitable Clinic
and Pharmacy Resources
Below are handouts, tools, and reference links from the March 2026 Learning Lab webinar on Board Orientation and the 2025 Symposium presentation on Strategic Planning prepared for the Florida Association of Free and Charitable Clinics.
Board Orientation Process
Resources developed specifically for Free and Charitable Clinics are indicated by an asterisk(*). Thanks to
Open Arms Free Clinic of Elkhorn, WI
Family Health Partnership Clinic of Crystal Lake, IL
Volunteers in Medicine - Jacksonville, FL
for sharing their board-related materials.
Other materials are curated from vetted sources.

01
Why is board orientation so important now? Learn how Free and Charitable Clinics can develop board orientation processes that achieve higher quality, more functional boards.
02
Board Member Recruitment


03
Board Member Application
04
Board Member Agreement


05
Board Member Onboarding

Other Board Resources
Volunteers in Medicine - Jacksonville
2025 FAFCC Symposium presentation by Jennifer Ryan, MPH, CEO of VIM-Jacksonville. Provides example of board recruitment matrix and how data are used to support recruitment.
BoardSite
A collection of sample board orientation materials, welcome packet structures, financial literacy guides, and governance templates that can be adapted for Free and Charitable Clinics and Pharmacies.
National Association of Free and Charitable Clinics
The NAFC Quality Standards Program is a set of standards formalized by the National Association of Free and Charitable Clinics to quantify and qualify the care provided by member organizations, showcasing quality care to stakeholders and helping members enhance patient care.
National Council of Nonprofits
A plain-language overview of the three core fiduciary duties and the foundational responsibilities of nonprofit board members. Excellent starting point for new board members unfamiliar with nonprofit governance or legal expectations.
North Carolina Center for Nonprofits
A comprehensive but accessible pdf guide explaining board roles, fiduciary duties, committee structure, financial oversight and board/CEO partnership dynamics.
Chronicle of Philanthropy
This handout from The Chronicle of Philanthropy provides practical tips for strengthening board engagement and improving communication between staff and board members. Topics include setting clear expectations, building trust, and supporting effective governance. It can be a useful supplement to board orientation and ongoing board development.
Gulf Coast Community Foundation
A curated library of downloadable tools including board self-assessment forms, board member agreements, conflict of interest policies, ethics policies, and governance worksheets. Useful for clinics formalizing governance practices.
Florida Nonprofit Alliance
A practical checklist summarizing key legal and regulatory requirements for Florida nonprofits, including governance, financial reporting, and charitable solicitation compliance.
A fee is required for non-FNA members.
Tennessee Nonprofit Network
This handbook from the Tennessee Nonprofit Network outlines the core responsibilities of nonprofit board members, including legal duties, governance roles, financial oversight, and fundraising expectations. It is a useful reference for board orientation and ongoing board education.

Strategic Planning
01
How can Free and Charitable Clinics and Pharmacies move forward with strategic planning when there is so much uncertainty in the policy and funding landscape? Learn how a well thought out strategic planning process can strengthen your organization's resilience!
02
Handout issued to assist workshop participants with applying concepts to their own clinics.


03
View photos from the 2025 FAFCC Conference
Strategic Planning in 2026?
Strategic planning is more important than ever.
​
A thoughtful, inclusive, and adaptable planning process can help your organization respond to change, strengthen sustainability, and stay focused on its mission.
MaryCatherine Jones Consulting provides strategic planning support tailored to Free and Charitable Clinics, Pharmacies, and nonprofit organizations.

